Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kris Marcus

Kris Marcus

December 23, 2025

5  out of  5
rating by Kris Marcus
"I worked with Sam to get a quote for Home Owners and Auto insurance. I appreciated the time and effort he put into looking for the best possible options for me and would highly recommend working with Sam at Troy Crank agency."
We responded:
"Hi Kris, Thank you for sharing your experience! We're glad to hear that you worked with Sam to get a quote for your Home Owners and Auto Insurance. Sam truly appreciates your recognition of the time and effort he put into finding the best possible options for you. Your recommendation means a lot to Sam and the entire team here at Troy Crank Agency. If you need any further assistance with your Home Owners or Auto Insurance, please don't hesitate to reach out to Sam. Troy Crank State Farm and Team "
Profile photo of brian bechtold

brian bechtold

December 15, 2025

5  out of  5
rating by brian bechtold
"We have our auto and home owners with Troy. Prices are a lot less than where were before. Everyone is very nice to work with."
We responded:
"Thanks for the great feedback, Brian! We’re glad to hear you’re saving money on your auto and home insurance with Troy. Our entire team works hard to make the process easy and friendly, so it’s awesome to know you had a positive experience. We appreciate your trust in us! Troy Crank State Farm and Team "
Profile photo of Nikki Allbee

Nikki Allbee

December 15, 2025

5  out of  5
rating by Nikki Allbee
"Easiest insurance office to work with. They are so responsive, personable and friendly. Highly recommend!"
We responded:
"Thanks so much for the awesome review, Nikki! We’re so happy to hear you had such a smooth, personable and friendly experience with us. It’s great to hear you say that we are the easiest insurance office to work with and look forward to working with for years to come. We also really appreciate you recommending us! Troy Crank State Farm and Team "
Profile photo of Tiranda Pipo

Tiranda Pipo

December 11, 2025

5  out of  5
rating by Tiranda Pipo
"Troy is a great to deal with and helpful when I need something and I am very happy with state farm insurance and Troy as my agent!!!!!"
We responded:
"Thank you so much for your kind words, Tiranda! We're thrilled to hear that Troy has been helpful and that you're very happy with your experience at State Farm. We appreciate your trust and look forward to continuing to assist you with all your insurance needs! Troy Crank State Farm and Team "
Profile photo of James Evenson

James Evenson

December 8, 2025

5  out of  5
rating by James Evenson
"It was a great experience to work with Troy. He was referred to us by other family members because they got such great rates with State Farm...and they were right. We switched all our policies to State Farm and significantly reduced our premiums. Thank you!!!"
We responded:
"Hi James, Thank you for sharing your great experience working with the Troy Crank State Farm! We're so glad that the referral from your family members helped you discover our great rates on auto and home insurance. It’s fantastic to hear that switching all your policies to State Farm, save you significantly on your premiums. We truly appreciate your trust and thank you for choosing us! Troy Crank State Farm and Team "
Profile photo of Trevor Seck

Trevor Seck

October 27, 2025

5  out of  5
rating by Trevor Seck
"Troy has been wonderful to work with! He even helped out my family in the area! Always available and will work with you to make sure your family has the coverage they need!"
We responded:
"Thank you for sharing your experience, Trevor! We're glad to hear that Troy has been so helpful and attentive to both you and your family. Providing reliable support and ensuring you have the coverage you need is our top priority. We appreciate your kind words and look forward to continuing to assist you! Troy Crank State Farm and Team "
Profile photo of Cody Nordmann

Cody Nordmann

October 20, 2025

5  out of  5
rating by Cody Nordmann
"Troy Crank is a great person to work with. Their team is fast to communicate and are very professional. I would highly recommend!"
We responded:
"Hi Cody, Thank you for your kind words! We’re glad to hear that working with Troy Crank and team has been a positive experience. Clear communication and professionalism are very important to us, and we appreciate you recognizing that. Thanks again for the recommendation—we look forward to working with you again soon! Troy Crank State Farm and Team "
Profile photo of Todd Munsterteiger

Todd Munsterteiger

October 10, 2025

5  out of  5
rating by Todd Munsterteiger
"Troy took time to meet with us on a Friday afternoon after his associate was unable to make it. He did a phenomenal job reviewing all of our policies and was very honest about what we could do to save money on our premiums while still maintaining adequate coverage. I would definitely recommend him and State Farm, who we have been working with for over 30 years!"
We responded:
"Thank you so much for your kind words, Todd! We're glad that Troy was able to take the time to meet with you and provide such a thorough and honest review of your insurance policies. It's wonderful to know that he helped you find ways to save money on your premiums while keeping the coverage you need. We truly appreciate your loyalty to State Farm over the past 30 years and your recommendation means a lot to us. If you ever need anything else, please don't hesitate to reach out! Troy Crank State Farm and Team "
Profile photo of Robbie Fleener

Robbie Fleener

September 23, 2025

5  out of  5
rating by Robbie Fleener
"Troy is a very knowledgeable agent and very customer service oriented."
We responded:
"Robbie, Thank you for your positive feedback! We’re glad to hear that Troy provided knowledgeable and customer-focused service. We appreciate your comments and look forward to assisting you again in the future! Troy Crank State Farm and Team "
Profile photo of David Haight

David Haight

September 23, 2025

5  out of  5
rating by David Haight
"very good experience with Troy! I'm not a direct customer, I own and RV rental company and he was extremely helpful and prompt with getting our mutual customer taken care of for their trip!"
We responded:
"Hi David, Thank you for your kind feedback! We're glad to hear that Troy was helpful and prompt in assisting your mutual customer with RV insurance coverage. Providing reliable support is very important to us, and we appreciate your partnership with your RV rental company. We look forward to continuing to work together. Troy Crank State Farm and Team "
Profile photo of Cyber Les8

Cyber Les8

September 21, 2025

5  out of  5
rating by Cyber Les8
"Semira at State Farm Troy Crank Agency is over-the-top awesome. Knows her stuff, fast and responsive, patiently answers my questions, several times now has made policy/payment preference changes immediately, answers phone calls directly on the first attempt anytime I've called over the last year. Last week I sold a vehicle and needed to close that plan and reactivate a policy on my old car; I emailed at night to ask about it, and by the time I was going to call the next morning on my work break Semira had already replied and made all the changes. This is the easiest insurance has ever been for me--highly recommend."
We responded:
"Lee, Thank you so much for your wonderful review! We're thrilled to hear that Semira has provided you with such exceptional service. Her knowledge, responsiveness, and dedication truly set her apart, and it's great to know she made your insurance experience smooth and hassle-free. We appreciate your recommendation and look forward to continuing to support your insurance needs! Troy Crank State Farm and Team "
Profile photo of Sara B

Sara B

September 17, 2025

5  out of  5
rating by Sara B
"I would 100% recommend this agency, especially agent Sam Vetch, for any insurance needs. They are incredibly responsive, knowledgeable, and do what ever they can to get you the appropriate coverage at an affordable price!"
We responded:
"Hi Sara, Thank you so much for your wonderful review! We’re delighted to hear that Sam Vetch and our agency were able to provide you with responsive, knowledgeable service and help you find the appropriate insurance coverage at an affordable price. Meeting your insurance needs is our top priority, and your recommendation means a lot to us. Please don’t hesitate to reach out if you ever need assistance in the future! Thanks, Troy Crank State Farm and Team"
Profile photo of Leah Welch

Leah Welch

September 4, 2025

5  out of  5
rating by Leah Welch
"Troy is amazing! He knows his products, finds ways to maximize discounts, and always gets back to you in a timely manner. I can’t wait to give him more business!"
We responded:
"Thank you so much, Leah! I’m really glad to hear you had a great experience. Looking forward to working with you again soon! Troy Crank State Farm and Team "
Profile photo of Danna Bromaghin

Danna Bromaghin

August 5, 2025

5  out of  5
rating by Danna Bromaghin
"Troy and his team have always been available and helpful. I appreciate being able to speak with a person immediately when I call. I have recently needed to make a claim and it was simple and flawless."
We responded:
"Thank you so much for sharing your feedback, Danna. We’re glad to hear that Troy and the team have been helpful and easy to reach whenever you’ve needed assistance. Making the claims process straightforward is very important to us, so it’s great to know your experience was smooth. If there’s anything else you need or any questions come up, please feel free to get in touch. We appreciate having you as a customer! Troy Crank State Farm and Team "
Profile photo of Nathan Knop

Nathan Knop

June 19, 2025

5  out of  5
rating by Nathan Knop
"Troy was very helpful and responsive helping me and a mutual costumer of ours in getting all the paperwork turned in for a homeowners policy discount."
We responded:
"Thank you so much for your kind words, Nathan! We're thrilled to hear that Troy was able to assist you and our mutual customer efficiently with the paperwork for the homeowners policy discount. Providing excellent service and making the process seamless is always our goal. If you ever need further assistance, please don't hesitate to reach out! Troy Crank - State Farm "
Profile photo of Bob Onken

Bob Onken

June 2, 2025

5  out of  5
rating by Bob Onken
"Troy is always available and responds FAST. I have known Troy for over 15 years and he definitely is the Agent you should call."
We responded:
"Thank you so much for your kind words, Bob! It truly means a lot to hear such positive feedback, especially from someone I’ve had the pleasure of working with for over 15 years. I’m always here to help and make sure things are handled quickly and efficiently. Your trust and support mean everything to me, and I’m grateful to be your go-to agent. Looking forward to continuing to assist you whenever you need! Thanks Troy "
Profile photo of Al Sandquist

Al Sandquist

May 30, 2025

5  out of  5
rating by Al Sandquist
"Sam V. has provided auto/home insurance quotes for us on a couple of occasions. He is very dependable, a good communicator, takes the time to explain options, and answer all questions. I recommend working with him."
We responded:
"Hi Al, Thank you so much for your kind words and for sharing your experience with Sam. We're happy to hear that he has been dependable, communicative, and thorough in helping you with your auto and home insurance quotes. At Troy Crank State Farm, we take pride in providing personalized service, and it's wonderful to know that Sam has exceeded your expectations. Your recommendation means a great deal to us, and we truly appreciate you taking the time to leave this review. If you ever need assistance in the future or have any additional questions, please don’t hesitate to reach out. We’re always here to help! Troy Crank State Farm and Team "
Profile photo of Brian Jacobs

Brian Jacobs

May 13, 2025

5  out of  5
rating by Brian Jacobs
"State Farm initially declined coverage for a portion of our required roof replacement. We are extremely grateful for Troy's exceptional service. He took the initiative to thoroughly research local building codes and requirements and effectively presented this information to State Farm. His persistence and expertise resulted in the rightful approval of coverage for the previously denied portion."
We responded:
"Thanks Brian, happy to help and it was a pleasure meeting you and Carrie! Troy Crank State Farm and Team "
Profile photo of Jessica Johnson

Jessica Johnson

May 7, 2025

5  out of  5
rating by Jessica Johnson
"Troy is our insurance agent and he has been great to work with, whether it's reviewing our policies or dealing with a claim, he is always looking out for us. We are very thankful we have Troy as our State Farm agent."
We responded:
"Hi Jessica, Thank you so much for your kind words and thoughtful review! We're thrilled to hear that Troy has been able to provide you with excellent service, whether it's reviewing your policies or assisting with claims. He truly cares about his clients, and it's wonderful to know that his dedication has made a positive impact for you. We’re grateful to have you as part of the State Farm family and appreciate your trust in us. If you ever have any questions or need further assistance, don’t hesitate to reach out. Thank you again for sharing your experience! Troy Crank State Farm and Team "
Profile photo of Linda Forslund

Linda Forslund

May 6, 2025

5  out of  5
rating by Linda Forslund
"I found Troy while looking for a new State Farm agent after years with my old agent who passed away. Troy has a great personality and did the thorough review of what we had and what we currently needed or didn’t need. He recommended some ideas to cut our costs and both husband and I felt comfortable with Troy as our new State Farm agent."
We responded:
"Linda, Thank you so much for taking the time to share your experience! We're truly sorry to hear about the passing of your previous agent, but we're honored that you chose our office to assist you with your insurance needs. It’s wonderful to hear that Troy’s thorough review and recommendations helped you feel comfortable and confident about your coverage. He truly takes pride in ensuring his clients have the right balance of protection and savings, and your kind words affirm his dedication to providing personalized service. We’re grateful to have you and your husband as part of our State Farm family. Please don’t hesitate to reach out if you have any questions or need anything in the future. Thank you again for your trust and kind feedback! Troy Crank State Farm and Team "
Profile photo of Calvin Benedict

Calvin Benedict

May 3, 2025

5  out of  5
rating by Calvin Benedict
"Troy has been great to work with. He really cares about his customers and goes above and beyond for his clients. If you’re looking for a Statefarm agent that is customer satisfactory driven, I highly recommend, Troy."
We responded:
"Thank you, Calvin! It's been a pleasure working with you as well. Troy Crank "
Profile photo of Bobbi Kramer

Bobbi Kramer

March 6, 2025

5  out of  5
rating by Bobbi Kramer
"Toni is always so great to work with! She is positive, happy and helpful! Everyone in this office work hard for you to get your claims approved so you can get your property fixed. Thank you, thank you!"
We responded:
"Thanks Bobbi! Toni and Semira rock, we are lucky to have them on our team! Troy Crank - State Farm "
Profile photo of Bruce Rowan

Bruce Rowan

March 3, 2025

5  out of  5
rating by Bruce Rowan
"Troy is a very personable and helpful agent; his aim is clearly finding the best coverage for each individual he represents. Thank you, Troy."
We responded:
"Bruce, Thank you so much for taking the time to share your experience working with Troy. We are delighted to hear that you found him to be personable and helpful. Troy always strives to find the best coverage for each individual he represents, and your feedback reaffirms that he is achieving this goal. Thank you once again for your thoughtful review. We truly appreciate it. Troy Crank State Farm and Team "
Profile photo of Slade Paulsen

Slade Paulsen

February 19, 2025

5  out of  5
rating by Slade Paulsen
"Troy crank was wonderful to work with , he gave us options and didn’t pressure us into anything. he wanted what was best for us , and that was also within our budget. I highly recommend Troy crank insurance agency!"
We responded:
"Slade, Thank you so much for taking the time to share your positive experience. It's fantastic to hear that you were provided with options and that your budget was respected without any pressure. Our commitment to finding the best solutions for our clients truly shines through your words. Your recommendation means a lot and will surely help others in their search for a reliable insurance agency. We appreciate your trust in the Troy Crank State Farm Insurance Agency and look forward to continuing to serve you in the future! Troy Crank State Farm and Team "
Profile photo of Mason Getz

Mason Getz

February 18, 2025

5  out of  5
rating by Mason Getz
"Seriously there is no better Agent than Troy he's always going above and beyond to help. He's always on the ball right away."
We responded:
"Thanks Mason, We truly appreciate you taking the time to share your experience working with Troy. Troy Crank State Farm and Team "