State Farm® Insurance Agent Troy Crank
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Darrell Anderson
December 11, 2024
5
out of
5
rating by Darrell Anderson
"all my questions were answered by the agent who help me I was very happy with the conversation"
We responded:
"Thank you, Darrell! We're glad to hear that all your questions were answered and that you had a pleasant conversation with Semira. Troy Crank State Farm and Team "
Les Kiffe
December 5, 2024
5
out of
5
rating by Les Kiffe
"I found a very receptive Agent, easy to contact and willing to work with."
We responded:
"Thank you, Les! I'm glad to hear that you had a positive experience. It has been a pleasure working with you. Troy"
Karen Besst
December 4, 2024
5
out of
5
rating by Karen Besst
"I was in an accident that totaled my car. Troy and his team have been helpful with all my questions regarding the claim filed and with questions regarding insurance on a new car."
We responded:
"Thank you for sharing your experience, Karen. We're glad to hear that Troy and team were able to assist you during this challenging time. If you have any more questions about your car insurance or need further assistance, please don't hesitate to reach out. Stay safe! Troy Crank State Farm and Team "
Elise O'Neill
November 8, 2024
5
out of
5
rating by Elise O'Neill
"Troy is GREAT! He is very accommodating with meeting times if you have a busy schedule. He is very knowledgeable and personable. He really works hard to find the right plan for you."
We responded:
"Thanks so much for the great review, Elise! I'm really happy to hear that you found our meeting convenient and that I could help you and James find the right plan. If you ever need anything else, feel free to reach out anytime! Troy Crank"
Monkey Fighter
November 6, 2024
5
out of
5
rating by Monkey Fighter
"Last year, I got a call from Sam Vetch, who reached out to understand my insurance needs and see how he could help. I explained needs and he delivered on every front. My rates are now lower and my coverage is significantly better. Further, Sam takes care of everything so I don't have to. I highly recommend working with the 'Troy Crank - State Farm Insurance agency'. They truly make the process easy and affordable."
We responded:
"Thank you for your kind review, Robert! We're thrilled to hear that Sam Vetch was able to understand your insurance needs and deliver exceptional service. It's great to know that your auto and home insurance rates are lower now and a bonus that we improved your coverages at the same time. Our team at Troy Crank - State Farm Insurance agency always strives to make the process as easy and affordable as possible for our clients. We appreciate your recommendation and look forward to continuing to serve you! Troy Crank State Farm and Team "
Glory Granitto
October 30, 2024
5
out of
5
rating by Glory Granitto
"Troy made me feel comfortable and honest to bring up my insurance issues and clarified/explained reasons for such coverages which I also agreed to. Just as I’ve kept my State Farm agent in CA for friendly and good services, I am also looking forward to the same amicable relationship with this State Farm Agency. Toni, the reception lady was pleasant, friendly and funny too. Thank you for the mini-desk calendar as well."
We responded:
"Thank you, Glory, for your kind words! We're glad Troy and Toni made you feel comfortable and provided excellent service. We're looking forward to building a great relationship with you. Enjoy the mini-desk calendar! Troy Crank State Farm and Team "
Kira Palmore
October 18, 2024
5
out of
5
rating by Kira Palmore
"Everyone at the office is super friendly and they seem to really care about what's going on in your life and want to help you! I was really pleased with my visit. Sam was absolutely amazing and listened with interest when I went on my nonsesicile rant about my cat. Thanks very much for making me feel welcome State Farm!"
We responded:
"Hi Kira, Thank you so much for your wonderful review! We're happy to hear that you had a positive experience at our office and felt welcomed by our team. It's great to know that Sam made such a positive impression and took the time to listen to you. We always strive to create a friendly and caring environment for our clients. Troy Crank State Farm and Team "
Sara Morris
October 2, 2024
5
out of
5
rating by Sara Morris
"I have been a customer of State Farm for 25 years and of this Buffalo office for 18 years. I have always had excellent coverage and service at a fair price."
We responded:
"Sara, Thank you so much for your kind words and for being a loyal State Farm customer for 25 years, and specifically with our Buffalo office for the past 18 years. We truly appreciate your continued trust and support. It's wonderful to hear that you've consistently received excellent coverage and service at a fair price. Our team is dedicated to providing the best possible service to our customers, and your feedback is a testament to our commitment. If you ever need any assistance or have any questions, please don't hesitate to reach out. We're here to help! Troy Crank State Farm and Team "
JoAnn Colleen
October 1, 2024
5
out of
5
rating by JoAnn Colleen
"So far so good. Troy responds super fast to my phone call messages, etc. Unlike a lot of people these days. I appreciate it as I'm sure everyone does so keep up the good work, Troy, and all will be good. Troy replaced my regular agent who retired and moved on."
We responded:
"Hi JoAnn, Thank you for your kind review. We're glad to hear that Troy has been responsive and helpful. We'll pass along your appreciation to him. If you need any further assistance, feel free to reach out. Troy Crank State Farm and Team "
Janna Luebben
September 26, 2024
5
out of
5
rating by Janna Luebben
"Very helpful and pleasant to deal with!"
We responded:
"Thank you, Janna. It was a pleasure working with you, we are glad that we could help! Troy Crank State Farm and Team "
Juan & Lilia Jimenez
September 19, 2024
5
out of
5
rating by Juan & Lilia Jimenez
"We switch insurance companies to State Farm in Buffalo, it has been an eye opening experience we have learned alot. We met with Sam Vetch and it's been a pleasure working with him. He is very helpful and takes time to really explain all their services. He shows he cares for our family. We recommend their office to everyone!!! Go see them, you will not regret it!"
We responded:
"Juan and Lilia, Thank you so much for your kind words! We're delighted to hear that your experience with the Troy Crank State Farm in Buffalo has been so positive. Sam Vetch truly values providing excellent service and ensuring our clients understand all their options. We appreciate your recommendation and look forward to continuing to serve you and your family. Thanks again! Troy Crank State Farm and Team "
Shawn Kulavik
September 18, 2024
5
out of
5
rating by Shawn Kulavik
"Great job, fast friendly!"
We responded:
"Thank you, Shawn! We're happy to hear that you had a great experience with us. Troy Crank State Farm and Team "
kim morey
September 16, 2024
4
out of
5
rating by kim morey
"Great customer service! Always very helpful and always has an answer for us."
We responded:
"Thank you, Kim! We're thrilled to hear about your positive experience with our customer service. Your feedback means a lot to us! Troy Crank State Farm and Team "
Bonnie Bartlett
September 11, 2024
5
out of
5
rating by Bonnie Bartlett
"Troy and Tony have been extremely helpful. They are easy to talk to and answer promptly when I have questions. Thank you so much!"
We responded:
"Bonnie, thanks a ton for the awesome feedback! We're super glad to hear that Troy and Tony have been helpful and easy to chat with. If you need anything else or have more questions, just give us a shout. 😊 Troy Crank State Farm and Team "
brian dalbec
September 6, 2024
5
out of
5
rating by brian dalbec
"Sam and Troy and State Farm, have earned 7 different policies from me. Some easy, some more complicated. Whenever I need a phone conversation, it happens. Always. Keep it up!"
We responded:
"Thank you, Brian! We're thrilled to hear that Sam, Troy, and our team have met your needs across multiple policies. Your trust and support mean a lot to us. We'll definitely keep up the good work! Troy Crank State Farm and Team "
Chris Hebner
September 5, 2024
5
out of
5
rating by Chris Hebner
"Very friendly, excellent service and quick to respond. Highly recommended!!"
We responded:
"Thank you so much, Chris! We're delighted to hear that you had a great experience with us. Your recommendation is greatly appreciated! Troy Crank State Farm and Team "
Mindy Schroeder
August 29, 2024
5
out of
5
rating by Mindy Schroeder
"I worked with Sam Vetch at Troy Crank's office and had a great experience! He made changing insurance companies so easy! I was able to save some money and get better coverage than what I had!! Sam was able to answer all my questions and concerns. It was so quick and easy! He was also able to help my mom with her insurance needs as well! If you are looking for a new insurance company give them a call they will do what they can to accommodate you!"
We responded:
"Mindy, Thank you so much for taking the time to leave such a glowing review! We're thrilled to hear that you had a great experience working with Sam Vetch at the Troy Crank State Farm. It's fantastic that we could help you save money while also securing better coverage—exactly the kind of service we strive to provide. We're also delighted that Sam could assist your mom with her insurance needs. Your recommendation means a lot to us, and we're here to help with any future needs or questions you might have. Thank you once again for your kind words and for choosing us for your insurance needs! Troy Crank State Farm and Team "
Jennifer Smail
August 23, 2024
5
out of
5
rating by Jennifer Smail
"Troy Crank has been so responsive and helpful in every way. He goes above and beyond for our home and business. With in our first month of working with him he went through our policies and found significant savings for us without compromising coverage. I will continue to recommend him to my friends and family."
We responded:
"Thank you so much for your wonderful review! We're delighted to hear that Troy, has been so responsive and helpful with your home and business insurance needs. So happy he was able to find significant savings for you without compromising coverage. Your recommendation to friends and family means the world to us. We look forward to continuing to provide exceptional service for all your home, auto, life, and business insurance needs. Troy Crank State Farm and Team"
LuAnn Bruns
August 8, 2024
5
out of
5
rating by LuAnn Bruns
"Toni has been trying to help us lower our premiums. I took the 55 and older drivers refresher course and now my husband will take it. She's discussing with us raising our deductible on Homeowners Ins to help lower our premium that went up quite a bit. She's been very nice to work with."
We responded:
"Thank you for the kind words, LuAnn! Toni is Rockstar when it comes to helping people out! We are glad that she was able to offer some suggestions to help you keep more money in your pocket. Troy Crank State Farm and Team "
Kranky Olddog
August 3, 2024
5
out of
5
rating by Kranky Olddog
"The amount of support and professionalism was above expectation. Toni Reimringer is thorough and supportive helping me understand my options and pricing for house and vehicle insurance. I received a competitive quote and discounts by bundling and taking the defensive drivers course. I'm looking forward to doing business with State Farm. Toni is an amazing asset to their company."
We responded:
"Jeff, thank you for the sharing your experience working with Toni. We feel the same way about her and are lucky to have her on our team. It makes us all very happy to hear that we were able to help you with not only understanding your auto and home insurance policies but also provide you competitive proposals. We look forward to working for you! Troy Crank State Farm and Team"
Jodi Hanken
July 25, 2024
5
out of
5
rating by Jodi Hanken
"Very helpful, informative and quick turn time. Thank you!"
We responded:
"Thank you for the kind words, Jodi! We are glad to have been able to quickly help you secure homeowners insurance for your new home. Congrats! Troy Crank State Farm and Team "
Eloise Besst
July 23, 2024
5
out of
5
rating by Eloise Besst
"Troy took the time to meet with us virtually. We talked for an hour and it was very helpful. found some ideas for us to save some money!"
We responded:
"Thank you for sharing! Glad that we were able to find some ways to combat the rising auto and home insurance rates. Troy Crank - State Farm and Team "
Scott Alexander
July 11, 2024
5
out of
5
rating by Scott Alexander
"Toni was a huge help correcting a policy for me."
We responded:
"Thank you for sharing, Scott! Troy Crank State Farm and Team "
Jessica Wolff
July 2, 2024
5
out of
5
rating by Jessica Wolff
"They have always helped me. I have had State Farm ever since I was in high school."
We responded:
"That's great to hear Jessica, thank you for sharing. Troy Crank State Farm and Team "
Glen Young
July 1, 2024
5
out of
5
rating by Glen Young
"Sam is a straight shooter and does a great job!"
We responded:
"Thanks Glen! Sam is great, we are lucky to have him on our team. He is thorough, thoughtful and always places our customers needs first. We look forward to working for you and have no doubt that Sam and our team will take great care of you and Catherine. Thanks again for sharing, Troy "