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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Sammy Skelton

May 25, 2023

5  out of  5 rating by Sammy Skelton
"This girl is just not cute. She's good at what she does. She was honest helpful., And Friendly. I checked out several other companies. The rate that she quoted me, was very fair, considering the situation. I am going to recommend this company to my family and friends. Thank you, Samuel C. Skelton"

Emily Woods Snelling

May 25, 2023

5  out of  5 rating by Emily Woods Snelling
"Troy and his team are the best! They are top notch when it comes to customer service and go the extra mile to make sure you get what you need. You're much appreciated by me! Thank You!!!"


May 25, 2023

5  out of  5 rating by CINDY BAIER
"Anytime I call there to help doesn't matter who it is In the office they're all helpful very respectful and very caring about what's going on with me."

Dan Anderson

May 12, 2023

5  out of  5 rating by Dan Anderson
"If you are looking for the best value in your insurance along with top notch customer service, I would recommend you give Troy and his team of professionals a call. They care about your insurance needs."

Kristi Beyer

May 11, 2023

5  out of  5 rating by Kristi Beyer
"Hi Troy, It’s been a pleasure working with you this past week for additional insurance coverage. You have excellent communication and interpersonal skills and put us (Greg and I) as your main focus when we call or text. We feel very confident you being our new State Farm agent as we have been a loyal customer for 30 years. Keep up the great work, Troy! We look forward to working with you as our exceptional insurance agent! Family first! Kindness wins, Kristi W Beyer"


May 2, 2023

5  out of  5 rating by Tatum
"Troy is excellent. Quoted and policy written in 30 mins after business hours."

Kim Hauge

April 27, 2023

5  out of  5 rating by Kim Hauge
"Troy is great! He is timely in his responses. I know he's watching out for us."

Melissa Jaeger

April 13, 2023

5  out of  5 rating by Melissa Jaeger
"Troy is a very caring agent who makes a tremendous effort to make sure our policies are the best fit possible."

Kyle Belmont

April 11, 2023

5  out of  5 rating by Kyle Belmont
"Troy and his staff are knowledgeable, responsive, friendly, and best of all, were able to provide highly competitive rates while increasing my coverage for home and auto insurance. I would recommend Troy to anyone seeking insurance."

Lisa Murphy

March 23, 2023

5  out of  5 rating by Lisa Murphy
"Very pleasant, informative…and coffee to boot!"

Michelle Wilde

March 15, 2023

5  out of  5 rating by Michelle Wilde
"It's been a great experience working with the team at State Farm. Sam has been very helpful and knowledgeable. Also, there is excellent customer service. Sam always responds promptly and thoroughly to any questions or inquiries."

Katie Bieniek

March 9, 2023

5  out of  5 rating by Katie Bieniek
"Troy is amazing very helpful and understanding talks threw everything with you and makes the insurance process so easy."

Amy Peterson

March 7, 2023

5  out of  5 rating by Amy Peterson
"Excellent explanations of coverage and time spent with us. Better rates and coverage than what we had previously been paying. I will recommend to Friends and Family for sure! Thanks Troy"

Stephanie Bjerga

March 3, 2023

5  out of  5 rating by Stephanie Bjerga
"I was paying almost $400 a month for insurance on two vehicles and almost $2,800 a year on home owners insurance. I contacted Troy on a whim, just to see what they would offer as a quote. They were very helpful and respectful. They were able to get me the same coverages as before and then some for less than half of what I was paying before. In one year I have saved almost $3,500.00 on my total insurance costs. They have always answered when I call and so far have been able to handle every question and concern I have had without putting you through a dreaded tunnel of transfers and holds. I would recommend this agency to anyone who was looking to switch. Thanks Troy!"

Donna Mroczkowski

February 28, 2023

5  out of  5 rating by Donna Mroczkowski
"Looking forward to going over all of our policies since switching from another agent. Troy has helped us through a series of events that happened within a few weeks time. Answered questions in a timely matter, and looks out for his customers. Thanks Troy!"

jesse kruk

February 23, 2023

5  out of  5 rating by jesse kruk
"They were a great help getting me set up with my insurance needs!"

Roadmaster Tim

February 22, 2023

5  out of  5 rating by Roadmaster Tim
"I have known Troy as a neighbor for 20+ years. As soon as I found out he made the move to State Farm, I switched all my policies. I fully expect he will be as good an agent as he is a father, husband, and friend."

Ryan Woodruff

February 17, 2023

5  out of  5 rating by Ryan Woodruff
"Semira was awesome to work with, she answered all my questions and made switching all our policies very easy!"

Craig Koterba

February 2, 2023

5  out of  5 rating by Craig Koterba
"Troy is very responsive and quick to make sure all your needs are taken care of."

Mary Karns

January 31, 2023

4  out of  5 rating by Mary Karns
"We moved all our insurance needs to the Troy Crank agency. The personal attention we received was above our expectations. Agent Sam Vetch quoted us a very fair premium and helped us work out any glitches. Would highly recommend!"

Amanda Peterson

January 25, 2023

5  out of  5 rating by Amanda Peterson
"Troy is a great guy! He genuinely wants to get to know you and make sure that your insurance needs are met. Troy is the first insurance agent who took the time to explain the different aspects of coverage to us. Overall, the best insurance and insurance agent we have ever worked with!"

Jim Larson

January 18, 2023

5  out of  5 rating by Jim Larson
"My wife and I have known and done business with Troy for 20+ years. He has always been honest and treated us fairly. We just moved our auto & homeowners insurance to him/State Farm and saved a considerable amount over our last insurance company. We would highly recommend Troy to anyone who wants a reputable, honest agent and wish him all the best in this new venture."

Jacob Bauer

January 17, 2023

5  out of  5 rating by Jacob Bauer
"Working with Troy has been wonderful. Easy and fast at getting me the things I need. He responds in a fast manor. I recommended him to other family members. Will continue doing business with him and his company."

Amanda Bouley

January 13, 2023

5  out of  5 rating by Amanda Bouley
"We had a great time meeting with Troy and talking about auto, home and life insurance. He helped us understand things and explained every thing very well. Troy found lots of savings for us and helped us with selecting the best life insurance that was good for us and our needs all while having some laughs😂 Highly recommend Troy if you are looking for someone who will go above and beyond to ensure you get what you are looking for the best price possible!"

Michael Crank

January 12, 2023

5  out of  5 rating by Michael Crank
"Troy has been very helpful in updating my vehicle coverage and all my insurance needs. Very pleasant to talk to as well. The office staff are all very friendly and eager to help. It's a pleasure doing business with you and your team Troy thanks much."